privacy

Satellives privacy policy 

Introduction

In these privacy policies, Satellives ("we", "our", or "the company") outlines its approach regarding the data collected from users who access our website at www.satellives.com ("website") or provide us with personal data in other ways (together: "users").

Competent authority within the meaning of the General Data Protection Regulation (GDPR):
Federal Ministry of Justice
Museumstraße 7
1070 Vienna
Austria.

User rights

You have the following rights:

  1. Request confirmation of whether and to what extent your personal data is being used and processed, as well as access to the personal data stored about you and additional information.
  2. Request a copy of the personal data you have voluntarily provided to us in a structured, commonly used, and machine-readable format.
  3. Request correction of the personal data we have stored about you.
  4. Request the deletion of your personal data.
  5. Object to the processing of your personal data by us.
  6. Request the restriction of the processing of your personal data by us.
  7. Submit a complaint to a supervisory authority.

Please note, however, that these rights are not unconditional but are subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the rights listed here or require further information, please contact our data protection officer at: info@satellives.com

Storage

We store your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. The retention periods depend on the nature of the data collected and the purpose for which the data was collected, taking into account both the specific circumstances of each case and the need to delete outdated, unused information as soon as possible. Records containing personal data of customers, documents related to account setup, communications, and other data are stored in accordance with applicable laws and regulations.

We reserve the right, at any time and in our sole discretion, to correct, complete, or remove incomplete or inaccurate data.

Basis for data collection 

The processing of your personal data (i.e., any data that allows the identification of your person by reasonable means; "personal data") is necessary to fulfill our contractual obligations to you, provide you with our services, protect our legitimate interests, and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure, and other processing of your personal data as described in these privacy policies.

Please read the privacy policies carefully before making decisions.

What data is collected?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data provided or collected through the use of the website ("Non-personal Data"). We do not know the identity of the user from whom non-personal data has been collected. Non-personal data that may be collected includes aggregated usage data and technical data transmitted by your device, including certain information regarding software and hardware (e.g., browser used on the device, operating system used, language settings, access time, etc.). With this data, we improve the functionality of our website. We may also collect data about your activity on the website (e.g., pages visited, browsing behavior, clicks, actions, etc.).

The second category includes personal data, i.e., data that identifies an individual or can be identified through reasonable measures. Such data includes:
Device data: We collect personal data from your device. Such data includes geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other data resulting from your activity on the website.

How do we obtain data about you?

We obtain your personal data from various sources:

  • You voluntarily provide us with such data, for example, when registering on our website.
  • We receive such data when you use our website or access it in connection with one of our services.
  • We receive such data from other providers, services, and public records (for example, from data traffic analysis providers).

How are the data used? To whom are the data disclosed?

We do not disclose user data to third parties except as described in these privacy policies.

We use data for the following purposes:
  • Communication with you (sending notices regarding our services, providing technical information, and possibly handling customer service inquiries).
  • Informing about new updates and services.
  • Displaying advertisements as part of using our website (more information under "Advertising").
  • Marketing our websites and products (more information under "Marketing").
  • For statistical and analytical purposes aimed at improving the website.
  • In addition to the various purposes listed above, we may also share personal data with our subsidiaries, affiliated companies, and subcontractors.
In addition to the purposes listed in these privacy policies, we may disclose personal data to our trusted external providers for the following reasons, who are located in different jurisdictions worldwide:
  • Hosting and operating our website.
  • Providing our services, including the personalized display of our website.
  • Storing and processing such data on our behalf.
  • Displaying advertisements and assessing the success of our advertising campaigns, retargeting users.
  • Providing marketing offers and advertising materials related to our website and services.
  • Conducting studies, technical diagnostics, or analyses.
We may also disclose data if we believe in good faith that it is helpful or appropriate to: (i) comply with applicable laws, regulations, legal proceedings, or governmental requests; (ii) enforce our policies (including our agreement) and possibly investigate related potential violations; (iii) investigate, detect, prevent, or take action against illegal activities or other misconduct, suspicion of fraud, or security issues; (iv) assert or enforce our own legal claims or defend ourselves against the claims of others; (v) protect our rights, property, or safety, the safety of our users, your safety, or the safety of third parties; or (vi) cooperate with law enforcement agencies and/or protect intellectual property or other legal claims.

Cookies

For providing relevant services, we and our partners use cookies. This applies when you visit our website or access our services.

A "cookie" is a small data packet assigned to your device when you visit a website from that website. Cookies are useful and can be used for various purposes, including facilitating navigation between different pages, automatically activating certain functions, storing your settings, and providing optimized access to our services. The use of cookies also allows us to display relevant advertising tailored to your interests and collect statistical information about your use of our services.

This website uses the following types of cookies:

a. "Session cookies" ensure normal system usage. Session cookies are only stored for a limited time during a session and are deleted from your device when you close your browser.

b. "Persistent cookies" are only read by the website and are not deleted when you close the browser window but are stored on your computer for a specific duration. This type of cookie allows us to identify you on your next visit and, for example, save your settings.

c. "Third-party cookies" are set by other online services represented with their own content on the page you visit. These could be external web analytics companies that capture and analyze access to our website.

Cookies do not contain personally identifiable information, but the personal data we store may be associated with the data contained in the cookies. You can remove cookies via the device settings of your device. Follow the relevant instructions. Note that disabling cookies may restrict certain functions when using our website.

The tool we use is based on Snowplow Analytics technology. The data collected about the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect personally identifiable information and is used exclusively by our web hosting provider and service provider to improve its own offering.

Verwendung von Skriptbibliotheken (Google Web Fonts)

Damit unsere Inhalte in jedem Browser korrekt und grafisch ansprechend dargestellt werden, verwenden wir für diese Webseite Skript- und Schriftbibliotheken wie Google Web Fonts (https://www.google.com/webfonts). Google Web Fonts werden in den Cache Ihres Browsers übertragen, sodass sie nur einmal geladen werden müssen. Wenn Ihr Browser Google Web Fonts nicht unterstützt oder den Zugriff verweigert, werden die Inhalte in einer Standardschriftart dargestellt. 
  • Beim Aufrufen von Skript- oder Schriftbibliotheken wir automatisch eine Verbindung zum Betreiber der Bibliothek hergestellt. Es besteht hierbei theoretisch die Möglichkeit für diesen Betreiber, Daten zu erfassen. Derzeit ist nicht bekannt, ob und zu welchem Zweck die Betreiber der entsprechenden Bibliotheken tatsächlich Daten erfassen.

  • Hier finden Sie die Datenschutzbestimmungen des Betreibers der Google-Bibliothek: https://www.google.com/policies/privacy.

3rd Party Data

This policy only addresses the use and disclosure of data we collect from you. If you publish data on other websites or disclose it to third parties on the internet, different provisions may apply. Therefore, always carefully review the terms and conditions and privacy policies when disclosing data.

These privacy policies do not apply to business practices of companies not owned or controlled by us, or to other individuals besides our employees and staff, including third parties to whom we disclose this data as described in these privacy policies.

How do we protect your data?

We implement security measures on the website with great care to protect your data. Although we take appropriate steps to protect data, we cannot be held responsible for actions of those who gain unauthorized access to our website or misuse it, and we provide no express or implied warranty that we can prevent such access.

Transmission of data outside the European Economic Area

Please note that some recipients may not be located within the European Economic Area. If this is the case, we will only transfer your data to countries approved by the European Commission with an adequate level of data protection or ensure an adequate level of data protection through a legal agreement.

Advertising

When you access our website, we may display ads using ad technology from third-party providers. This technology utilizes your usage data of the services to display ads (e.g., by placing third-party cookies in your web browser).

You can opt out of numerous third-party ad networks, including networks operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). Information about the practices of NAI and DAA members, your options regarding the use of such data by these companies, and how to opt out of third-party ad networks operated by NAI and DAA members can be found on their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your personal data such as your name, email address, phone number, etc., ourselves or disclose it to an external subcontractor to provide you with promotional materials regarding our services that may interest you.

We respect your right to privacy. Therefore, in these marketing materials, you will always have the option to unsubscribe from further communications. If you unsubscribe, your email address or phone number will be removed from our marketing distribution lists.

Please note that even after unsubscribing from receiving our marketing emails, we may still send you emails containing important information that do not include an unsubscribe option. These may include maintenance notifications or administrative notifications.

Business transaction

We may disclose data in the event of a business transaction (e.g., sale of substantial business assets, merger, consolidation, or asset sale). If any of the above occurs, the acquirer or relevant company will assume the rights and obligations outlined in this privacy policy.

Minors

Protecting children's data, especially in the online domain, is of paramount importance. The website is not designed for children and is not directed at them. The use of our services by minors is only permitted with the prior consent or authorization of a parent or legal guardian. We do not knowingly collect personal data from minors. If a parent or legal guardian becomes aware that their child has provided us with personal data without their consent, they can contact us at info@satellives.com.

Updates or changes to this privacy policy

We reserve the right to change or review these privacy policies from time to time. You can find the date of the current version under "Last modified on." Your continued use of the platform after such changes are posted on our website constitutes your acceptance of such changes to the privacy policies and is considered your consent to be bound by the amended terms.

How to reach us

For general inquiries about the website, the data we collect about you, or the use of this data, please contact us at info@satellives.com.

© 2024 Satellives
Technische Universität Wien
Karlsplatz 13
1040 Wien
info@satellives.com

Last modified on May 2024
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